Services

DragNet IT offers the most comprehensive and knowledgeable IT support staff available. Our Systems Engineers have serviced small and medium sized businesses in the Metro Atlanta area for over ten years and lead the way in providing efficient and cost effective management solutions. All of our Systems Engineers are experienced, certified, but most of all friendly and approachable.

Let DragNet IT show you how we can lower your overhead by reducing the number of full-time employees required to service your IT needs. Our management solutions package makes it easy to see why we save our customers a substantial amount of money every year. We do not require contracts, but standard SLA agreements are available if desired.

You can schedule an appointment by visiting our contact page.

  • Click on a tab for details
  • PC & Network Support
  • Email
  • Security
  • Backup
  • Website
  • Infrastructure Design
  • SIP / VoIP

A Full range of services services available

Dragnet IT will manage all your technology needs and we can be your IT department. By managing all of your technology needs, we will have a unique insight to your internal and external networks, security needs and any communication gaps that may exist. This allows us to better recommend available options for your business. You can't make the best decision possible if you don’t know what your options are.
Click on any of the services tabs to see what we can offer your business.

Contact us today for immediate support or to discuss possible options for your business.
Phone: 404-377-1400
Online: Contact page

 

 

 

 

DragNet Services

Computer, Server and Network support is what we do best

PC, Server & Network support

DragNet provides the most comprehensive IT solutions available in the industry. All of our Systems Engineers possess the highest industry certifications and decades of experience. We offer complete network / systems administration and computer support to the Metro Atlanta area. We are focused on helping businesses become technological leaders in their industry, making us the best choice for tech support and IT development. We have achieved this status by providing businesses with better avenues of communication and collaboration with their employees, customers and vendors.

Email Support
Firewall & VPN support
Back up and Disaster Recovery support
Web Design
Sip PBX support

Computer and Server platforms we support

Windows Server 2003 Standard, Enterprise, Data Center
Windows Server 2008 Standard, Enterprise
Windows XP Professional, Home, Media Center
Windows Vista Business, Home, Ultimate
Linux, Red Hat, Fedora
OS X

DNS management from the experts

DNS management is one of the most neglected, but just as important aspects of having an external domain with email and website communications. Proper DNS management helps reduce spam sent your email address, helps your customers better communicate with you, and dramatically improves how your employees communicate with each other. The majority of communication problem are a result of improperly configured and maintained DNS records and services; Problems like communication errors with internal servers and resources, login problems, permissions problem, bounce back emails, and excessive spam.
DragNet IT can properly manage your domains, internal & external, to insure stable email, communications, and other domain services.

Contact us today to find out why DragNet IT is the best choice for your business.

 

Email is the heart of today's communication

PC, Server & Network support

We are the experts at providing and supporting robust companywide email solutions. DragNet IT can manage, support and maintain your email environment which helps you leverage your current investments. If your email system does not fit your needs, provide room for growth or scalability, we can help. Dragnet can assess your current means of email communication and give actionable advice with an effective plan on how to upgrade your environment.

Computer & Network support
Firewall & VPN support
Back up and Disaster Recovery support
Web Design
Sip PBX support

Here are some of the platforms and technologies that we support:

  • Exchange 2003 & 2007
  • Blackberry, IPhone & Windows mobile
  • IMAP
  • Outlook XP, 2003 & 2007
  • Webmail access
  • POP3
  • Unified Messaging
  • Outlook Anywhere
  • Entourage

Because of the reduced cost in email systems such as Windows SBS 2003 & 2008, which include the Exchange email system, it's easier and cheaper than ever to host your email in-house. This is a model that's increasingly popular among Small Businesses who are trying to cut cost while improving internal communications, visibility and functionality.

Blackberry, IPhone & Smartphone support

Mobile computing with PDA support is one of our specialties and we have successfully integrated these devices for use by our customers. Since there are literally hundreds of choices out there, our expertise can assist you in making the correct decision based on your current infrastructure and equipment. We can help with enabling Blackberry, IPhone & Smartphone access via your website or insure you purchase the correct licenses.

Contact us today to find out which Email solution best fits your business.

Firewall protection

Firewall, VPN and AV support

DragNet IT can assist you with all of your security concerns. We can help your business by installing a new firewall or optimizing your current one, closing unused ports, and enabling intrusion detection - DragNet IT can help protect your data and privacy.

Computer & Network support
Email Support
Back up and Disaster Recovery support
Web Design
Sip PBX support

An optimized configuration has a few advantages that are unique to having a highly secure infrastructure. A properly configured server with a good commercial firewall is enough perimeter defense protection for most small and medium sized businesses. Here are some advantages of this model:

  • Highly secure remote VPN
  • Impenetrable Encryption
  • Encrypted internet based Remote Desktop
  • Network resources available from anywhere in the world
  • Intrusion Detection
  • Multi-Office Wide Area Network

VPN that gives you freedom

Telecommuting may be more beneficial than you realize because it not only promotes a cleaner environment, it also gives managers and employees a break-out from the day-to-day stress of the driving to and from the office. It frees up time and relieves stress for your most valuable asset - your employees. Giving them the necessary time needed to devote to strategic projects and looming deadlines.

We can install and secure a VPN solution that fits your business needs and strategic vision. With DragNet IT’s VPN solutions, it doesn’t matter if you are on vacation, business trip, or even at home; you can connect to the office anywhere there’s a high-speed internet connection. Our VPN solutions provide direct access to network resources at the office. Resources like files, applications, emails, printers, and databases.

You are what you click – Protect yourself and your business
Virus, Spyware, Malware, Firewall protection

A personal computer, whether at home or at work, connected to the Internet without a firewall can be hijacked in just a few minutes by automated hacker ''Bots'', and this includes servers as well. The only way to make your computer 100% secure is to turn it off or disconnect it from the Internet.
DragNet IT can install and maintain a well structured and highly secure perimeter and internal defense system that guard against viruses, trojans, downloader’s, spyware and other internet threats. Our solutions use up to the minute virus definitions and adaptive scan engines that immediately guards against any known attacks and new threats that migrate through the internet.

Contact us today to find out which Security solution best fits your business.

Backup and Disaster Recovery

Backup and Disaster Recovery planning

Why Backup your data

Your data is constantly at risk due to hardware failure, human error, software corruption, PC viruses, theft, and physical disaster.
You create important and unique data no matter how much or how little you use your computer. Data loss is expensive; it cost $12 billion a year for businesses to recover lost data. Data loss is likely to occur for many reasons.

Computer & Network support
Email Support
Firewall & VPN support
Web Design
Sip PBX support

Develop a Backup and Disaster Recovery plan today before its too late

We can provide you with recommendations for a structured Disaster recovery plan that will protect you and your valuable data on a daily basis for absolutely FREE. First, we will meet with you to assess your needs and study your daily operating habits. Then we will provide you with a FREE Network Assessment that will include, among other valuable information, a complete overview of your current Disaster Recovery plan and recommendations to correct any short comings that may be preventing you from completely protecting your technical assets.

Have peace of mind that your data is safe

What state would your business be in if you lost all of your data today? Your computers contain more and more personal, intellectual, and financial data. But what happens if you inadvertently delete a file, are attacked by a virus, or your computer fails? Will you lose your customer data, or the only copy of the proposal that's due next week? Can you recover your information quickly to keep your office running smoothly?
That's why DragNet IT specializes in backup and recovery - to make it easier for you to protect one of the most valuable assets you own - your data and computer systems.

Contact us today to find out which VPN solution best fits your business.

Website Design

Website Design

Website Design that won't break the bank

DragNet provides affordable Website design services for the small / medium business. From just a basic internet presence to a completely secure online store featuring your products or services. A custom website based on your business is exactly what you need to give your business' information and products an internet presence. This service will give you search engine results that are superior to other web designers because we work directly with the major internet search engines to het you listed. Already have a website? We can administer, update or re-design your current website.

Computer & Network support
Email Support
Firewall & VPN support
Back up and Disaster Recovery support
Sip PBX support

Contact us today to find out why a good website is essential for your business.

DNS management is one of the most neglected, but just as important aspects of having an external domain with email and website communications. Proper DNS management helps reduce spam sent your email address, helps your customers better communicate with you, and dramatically improves how your employees communicate with each other.
DragNet IT can properly manage your domains, internal & external, to insure stable email, communications, and other domain services.

Contact us today to find out how your business benefits from properly configured DNS zones and records.

SIP devices and support

SIP sipport

DragNet IT is a new and innovative communications provider for one of the world’s most groundbreaking technologies. DragNet IT is one of Atlanta's top manufacturer of SIP communication devices with 8+ years of support and integration of SIP / VoIP technologies into new or existing data networks.
The convergence of Data and VoIP is where DragNet IT excels in providing experience and capability to deliver powerful and affordable end-to-end business communication solutions.

Computer & Network support
Email Support
Firewall & VPN support
Back up and Disaster Recovery support
Web Design

EZTalk LE Series

EZTalk LE Series

EZTalk LE Series

EZTalk XE Series

EZTalk LE Series

EZTalk XLS Series

SIP / VoIP Support made easy

DragNet IT continues to be a leader in high-quality enterprise grade networking and communications solutions. We are setting a new standard for business communications by joining forces with some of the SIP & VoIP industry leaders, this allows us to deliver the type of powerful, versatile end-to-end communications solutions that businesses demand.